Dunkeld Smoked Salmon respects your privacy. This notice explains what personal information we collect, why we use it, who we share it with, how long we keep it and the rights available to you under UK data protection law.
For retail enquiries and orders, the data controller is Dunkeld Fine Food Limited (SC643771). For wholesale enquiries and orders, the data controller is Dunkeld Smoke House Limited (SC597572). Both are registered at Units 10 and 11, Cally Industrial Estate, Blairgowrie Road, Dunkeld, Perthshire, PH8 0HU.
Information we collect
- Contact and delivery information, including names, addresses, email addresses and telephone numbers
- Order, payment-status and customer-service records
- Recipient details supplied when an order is sent as a gift
- Marketing preferences and communications
- Technical information about use of the website, where collected through permitted cookies or similar technologies
We do not retain full payment-card details. Payments are processed securely by the payment provider used at checkout.
Why we use your information
| Purpose | Typical legal basis |
| Process, fulfil and support an order | Performance of a contract |
| Keep financial, tax and food-traceability records | Legal obligation |
| Prevent fraud, secure the website and improve customer service | Legitimate interests |
| Send optional marketing | Consent, where required |
Who receives information
We share only the information needed with service providers that help us operate, such as our website host, ecommerce platform, payment provider, couriers, IT support, professional advisers and analytics or email providers. We may also disclose information where required by law.
International transfers
Some service providers may process information outside the United Kingdom. Where this happens, we use an approved legal safeguard or another lawful transfer mechanism.
How long we keep information
We keep personal information only for as long as it is needed for the purpose collected, including legal, accounting, tax, food-safety and dispute requirements. Different records have different retention periods.
Your rights
Depending on the circumstances, you may ask us for access to your information, correction, deletion, restriction, objection or portability. You may withdraw consent at any time where processing relies on consent. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.
Contact us
For privacy questions or requests, email enq@dunkeldsmokedsalmon.com, telephone 01350 727639, or write to Dunkeld Smoked Salmon, Units 10 and 11, Cally Industrial Estate, Blairgowrie Road, Dunkeld, Perthshire, PH8 0HU.